scyhost. cPanel
Every hosting account has its own cPanel login. You can turn on two-factor authentication in cPanel (Security → Two-Factor Authentication).
Trust centre
What actually protects your site and data.
No marketing badges and no invented percentages. This is the list of measures that really run on our servers and in our processes, with links to the policies behind them.
- Free AutoSSL on every domain
- Automatic backups in the plans
- Payments via PayPal, no card data with us
- No ad or analytics trackers on the site
Server
Technology that works for you.
This list is built from our server configuration. If something is not here, we don’t claim it.
LiteSpeed
The web server is LiteSpeed. We maintain the server software, so you only look after your own site.
CloudLinux
CloudLinux separates accounts and limits resources, so one account cannot choke the others.
Imunify360
Imunify360 on the server scans files and blocks known attacks.
JetBackup
JetBackup in cPanel: restore files, databases, email and DNS zones yourself from the server’s automatic backups.
Softaculous
Softaculous installs WordPress and hundreds of other apps in a few clicks and helps keep them updated.
SitePad
SitePad is a drag-and-drop website builder, available straight from cPanel.
PHP 8.3+
A current PHP release by default. You choose an older version only for a domain that really needs it.
AutoSSL
Free certificates for your domain, www and subdomains are issued and renewed automatically, so traffic between visitors and your site is encrypted.
SMTP relay
Outgoing mail goes through a dedicated SMTP relay rather than straight from the shared server.
4× DNS
Your domains are served by our nameservers: rea.scyhost.com, zara.scyhost.com, roki.scyhost.com, luna.scyhost.com.
Data
Backups, payments and privacy.
- Backups
- Automatic backups are included in the plans (Merkur, Venera, Mars, Jupiter, Saturn, Uran). You can always download a full account backup yourself from cPanel. Our backups are an extra safeguard and do not replace your own, so keep copies of important data too. All about backups · Guide
- Payments
- You pay with PayPal or by card through PayPal. Card details are entered at PayPal and never reach us. Our server calculates the price from the catalogue, and a service is activated only once PayPal confirms the exact amount and currency.
- GDPR
- We process personal data only for orders, invoices and support. We don’t sell it, and this website uses no advertising or analytics trackers. Security logs are kept for up to 90 days. For data your website collects from visitors, you are the controller and we are the processor. Privacy policy · Cookies
- Credentials
- For migrations we never ask for your old host’s passwords through website forms, only through a protected ticket.
Malware
Scanning and clean-up.
What runs on the server, what we do on request, and what to do if you suspect an infection.
What we offer
- Scanning
- Imunify360 on the server scans files and blocks known attacks.
- Removal
- Imunify360 can automatically clean or quarantine known infected files. More complex cases we handle on request, with an estimate of scope and price before any work.
- Protection
- Imunify360 also includes a web application firewall (WAF) and blocks IP addresses that attack, for example by guessing passwords.
- WordPress
- WP Toolkit in the WordPress plans offers security settings and core, theme and plugin updates in one place.
- Backups
- A clean backup from before the infection is the fastest way back. Backups
Suspect an infection?
Signs: redirects to unknown sites, unknown files or admin users, mail you didn’t send, browser warnings.
- Change the passwords for cPanel, your site admin, FTP and email.
- Update your CMS, themes and plugins; remove the ones you don’t use.
- Restore a clean backup or replace infected files with originals.
- Open a ticket with the domain name; we will help find the cause.
If an infected account endangers the server or others, under the acceptable use policy we may limit it temporarily and will tell you why.
This website
How we protect scyhost.com.
- HTTPS only, with an HSTS header
- Content-Security-Policy and framing protection
- CSRF protection and rate limits on forms
- Prices and amounts are checked on the server, not in the browser
Shared responsibility
We guard the server, you guard the keys.
Under the terms of service, you are responsible for your content, passwords and keeping your own software up to date. These steps help the most:
- A long, unique password for cPanel and the portal
- Two-factor authentication in cPanel
- Regular WordPress, theme and plugin updates (WP Toolkit)
- Your own copy of important data
Policies and reports
Documents and contacts.
FAQ
Questions about security.
Didn’t find your answer? All questions or write to us.
Is SSL included?
Yes. AutoSSL issues and renews free certificates for your domain, www and subdomains. You can check any certificate with our tool.
Are there backups?
The plans include automatic backups, and you can always download a full account backup yourself from cPanel. We recommend downloading copies of important sites yourself from time to time. See the guide.
How can I add extra protection to my cPanel account?
Use a long unique password and enable two-factor authentication in cPanel (Security → Two-Factor Authentication). Keep WordPress and plugins updated.
How do I pay?
Through PayPal — with a PayPal account or a card (Visa, Mastercard) without opening a PayPal account. An invoice is issued for every payment.
Ready to launch your website?
Pick a plan, point your domain and go online. If you get stuck, we migrate you for free and answer your ticket.