Terms of Service

Last updated: January 1, 2025

1. Introduction

Welcome to ScyHost d.o.o. ("ScyHost", "we", "our", or "us"). These terms govern your use of our web hosting, domain registration, email hosting, and related services. By using our services, you agree to these terms.

2. Services

ScyHost provides web hosting, VPS hosting, dedicated servers, domain registration, SSL certificates, email hosting, and related services. We reserve the right to modify, suspend, or discontinue any service with reasonable notice.

3. Account Responsibilities

You are responsible for maintaining the security of your account credentials. You agree not to use our services for illegal activities, spamming, or any activity that violates our Acceptable Use Policy.

4. Payment & Refunds

All fees are billed in advance. We offer a 30-day money-back guarantee on shared hosting plans. Domain registrations are non-refundable. All prices include applicable Croatian VAT (25%).

5. Uptime & Service Level

We guarantee 99.9% uptime for shared hosting and 99.99% for VPS and dedicated servers, measured monthly. Scheduled maintenance periods are excluded from uptime calculations.

6. Limitation of Liability

ScyHost's total liability is limited to the fees paid for the service in question during the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

7. Governing Law

These terms are governed by Croatian law. Disputes shall be resolved in the courts of Zagreb, Croatia.

Vaša košarica

Vaša košarica je prazna.